Front Office Agent Zürich West (w/m/d)
Core
Front Office Agent supporting the reception team to ensure smooth guest operations and deliver a personalized, service-oriented experience.
Role type
Front Office Agent
Builds
Guest check-in/check-out, concierge services, and front desk operations
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Hotel management training, fluent German, fluent English, Opera PMS proficiency, local area knowledge
Responsibilities
Support the Front Office team in all matters, ensure smooth reception operations, provide city recommendations and guest services, maintain high service standards
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