Reservations Assistant
Core
Manage guest reservations, maintain accurate guest profiles and preferences, and support front office operations to ensure personalized service.
Role type
Reservations Assistant
Builds
Guest reservations and stay experiences
Domain
Luxury hospitality / Resort operations
Deliverable
product features
Required skills
Reservation management, Guest profile maintenance, Telephone communication, PMS/CRS familiarity, English communication, Attention to detail, Microsoft Office (Outlook/Excel), Multitasking
Preferred skills
Hotel management degree, Previous reservations/front office experience, Additional languages, Strong customer service attitude
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