Responsable des évènements
Core
Assisting clients in planning and executing events, managing venue logistics, menus, and operational details for conferences, banquets, and private dining at a luxury hotel.
Role type
Event Operations Manager (Luxury Hotel)
Builds
Event execution plans, BEOs, client satisfaction reports, catering pace reports
Domain
Hospitality / Luxury Hotel / Event Management
Deliverable
client delivery
Required skills
Event planning and coordination, BEO preparation, cross-departmental communication, client relationship management, financial billing oversight, vendor management, upselling, Opera PMS proficiency, French and English fluency
Preferred skills
Experience in luxury hospitality, commercial acumen, problem-solving, attention to detail
Technologies
Opera PMS, Microsoft Windows
Responsibilities
Assist clients with event planning including venue management, menu proposals, and logistics; Prepare and distribute BEOs and conference summaries; Coordinate pre- and post-event meetings with the F&B Director; Conduct client site visits; Manage on-site event operations; Liaise between clients and hotel departments; Ensure client satisfaction and event success; Oversee billing and invoicing for services; Manage communications regarding private dining and banquets; Contact clients post-event for feedback; Participate in hotel commercial and communication meetings
Seniority
Mid-level, hands-on operational role
