Reservation & Sales Executive
Core
Assist guests with reservations, bookings, and inquiries while managing room inventory and promoting hotel services to maximize occupancy and revenue.
Role type
Reservation & Sales Executive
Builds
Hotel room bookings and guest stay experiences
Domain
Hospitality / Luxury Hotels
Deliverable
product features
Required skills
Reservation system management, inventory monitoring, upselling, guest service, report generation, cross-department coordination
Preferred skills
Revenue optimization, data analysis, conflict resolution, brand ambassadorship
Technologies
Hotel reservation systems
Responsibilities
Assist guests in making and modifying reservations, monitor room availability and manage inventory, coordinate with Front Office and Housekeeping, promote hotel services and packages, handle guest complaints, generate reservation reports
Seniority
Individual Contributor