FR - Réceptionniste (H/F/X) - IBIS LYON GERLAND RUE MERIEUX
Core
Front desk receptionist ensuring memorable guest experiences from arrival to departure at an Accor hotel in Lyon.
Role type
Front desk receptionist
Builds
Guest check-in/check-out, room assignments, and hotel service sales
Domain
Hospitality / Hotel operations
Deliverable
client delivery
Required skills
Guest relations, telephone handling, reservation management, sales, cash handling, room allocation, safety compliance, French (fluent), English (fluent)
Preferred skills
FOLS software proficiency, commercial mindset
Responsibilities
Manage guest arrivals and departures, handle phone calls and booking requests, sell hotel services and breakfast, process billing and cash, maintain workplace cleanliness, ensure safety protocols
Seniority
Entry-level with first experience
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