IT Support Engineer (Student)
Core
Provide efficient desktop and local infrastructure support, manage IT procurement, and handle onboarding/offboarding for Wix employees across global locations.
Role type
IT Support Engineer (Student)
Builds
Desktop support services, procurement processes, and onboarding/offboarding workflows for Wix employees.
Domain
IT Operations / Enterprise Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Multi-OS support (MacOS, Windows, Linux), Active Directory, Azure, GSuite, AV equipment management, endpoint troubleshooting, IT procurement coordination, inventory management, user onboarding/offboarding.
Preferred skills
Experience with Meraki, Jira, Intune, Jamf, Slack, Ansible, automation engines.
Technologies
MacOS, Windows, Linux, Active Directory, Azure, GSuite, Meraki, Jira, Intune, Jamf, Slack, Ansible
Responsibilities
Manage and maintain audio-visual equipment, handle endpoint installations and upgrades, respond to IT Helpdesk requests within SLAs, manage equipment inventory and procurement processes, support onboarding and offboarding for on-site and remote workers.
Seniority
Junior, hands-on IC
