Assistant Manager
Core
Support the General Manager in leading a historic Cambridge pub, driving customer experiences, sales, and team operations.
Role type
Assistant Manager (Hospitality/Pub)
Builds
A welcoming atmosphere and high-standard service for customers in a busy local pub.
Domain
Hospitality / Pub & Bar
Deliverable
product features
Required skills
Team leadership, shift management, customer experience delivery, sales driving, training and coaching, compliance and safety standards, commercial mindset
Preferred skills
Previous hospitality leadership experience, ability to obtain a Personal Licence, ambition for career progression
Technologies
N/A
Responsibilities
Support the General Manager with day-to-day running and lead the business in their absence; Lead and motivate the team to create a positive environment; Deliver great customer experiences and maintain a welcoming atmosphere; Take ownership of shifts and make decisions during busy periods; Support team training, coaching, and development; Drive sales across food, drinks, entertainment, and live sport; Maintain high standards in service, food, cleanliness, and safety.
Seniority
Mid-level management, hands-on IC