Chargé de relation clients F/H
Core
Account management and sales of food solutions and services for professional restaurateurs, focusing on customer satisfaction, new client acquisition, and service activation.
Role type
Senior Account Manager (B2B Food Distribution)
Builds
Customer service processes, sales solutions, and service activation for professional clients
Domain
Food retail / B2B distribution
Deliverable
client delivery
Required skills
B2B sales, customer relationship management, new client acquisition, omnichannel communication, data management, office software proficiency
Preferred skills
Experience in customer relations and service sales, field operations mindset, digital domain familiarity
Responsibilities
Organize and follow up on customer satisfaction, develop sales revenue, welcome and listen to client needs (physical, phone, omnichannel), connect clients with internal experts, maintain and enrich the customer database, ensure new client onboarding and service activation rates
Seniority
Mid-level, hands-on IC