Butler
Core
Deliver highly personalised, intuitive, and discreet service to guests throughout their journey at a luxury resort, anticipating needs and managing individual preferences.
Role type
Luxury hotel butler
Builds
Memorable luxury hospitality experiences for resort guests
Domain
Luxury hospitality / Resort operations
Deliverable
client delivery
Required skills
Anticipating guest needs, coordinating personalized services, maintaining guest confidentiality, resolving service issues, cross-functional coordination, operational record keeping
Preferred skills
Previous butler or luxury front office experience, knowledge of luxury resort operations, additional languages
Technologies
None stated
Responsibilities
Welcome guests and escort them to accommodation, coordinate dining/transport/spa/activities, arrange unpacking/packing, deliver amenities and welcome arrangements, handle guest enquiries and resolve concerns, maintain guest preference records, coordinate with other departments
Seniority
Individual contributor, experienced level