Front Office Manager
Core
Supervision and management of overall Front Office operations to maintain service standards in accordance with the Hotel's strategic plan.
Role type
Front Office Manager
Builds
Front Office service delivery for hotel guests
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Strategic planning, operations management, service standard enforcement, team supervision, English proficiency
Preferred skills
Mandarin language, local languages, MS Excel, MS Word, MS PowerPoint
Responsibilities
Supervise Front Office operations, ensure service standards delivery, align operations with strategic plan
Seniority
Mid-level management
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