Front Office All Rounder
Core
Welcome guests to a resort, manage front office systems, and create seamless check-in to check-out experiences.
Role type
Front Office All Rounder
Builds
Guest check-in/check-out processes, local area discovery experiences, and loyalty programs
Domain
Hospitality / Resort Management
Deliverable
product features
Required skills
Front office operations, guest request management, front office systems (Microsoft Office, Opera cloud), emotional intelligence, local storytelling, problem-solving, team collaboration
Preferred skills
Driving guest loyalty, in-house dining promotion, porterage support, flexibility with shifts
Responsibilities
Welcome guests with warmth, manage guest requests, anticipate guest needs, share local stories, collaborate with teams to elevate guest touchpoints
Seniority
Individual Contributor
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