Shift Leader
Core
Leading a team during specific trade periods to ensure food safety, quality standards, and exceptional guest experience in a fast-paced environment.
Role type
Front-line team leader (restaurant service)
Builds
Guest experiences and food service operations
Domain
Fast food / QSR
Deliverable
product features
Required skills
Team leadership, customer service, food safety compliance, alcohol service compliance, shift management
Preferred skills
Experience in busy environments, willingness to obtain food safety certification, willingness to undertake alcohol service training
Responsibilities
Leading the team during busy service periods, motivating and engaging the crew, championing food safety and quality standards, conducting crew training, proactively improving guest experience
Seniority
Entry-level to Junior
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