Food Service Shift Lead
Core
Leading daily operations and activities at retail or residential dining venues, enhancing customer dining experience and providing guidance to service employees.
Role type
Food Service Shift Lead
Builds
Retail and residential dining services for students, athletes, faculty, staff, and guests
Domain
Higher education hospitality and food service
Deliverable
product features
Required skills
Leading back-of-house and front-of-house staff, assigning tasks and overseeing station deployment, maintaining break scheduling, conducting safety and service standards training, preparing and coaching food/beverage preparation to standard recipes, handling point-of-sale products and pricing, performing inventory maintenance, monitoring opening/closing checklists
Preferred skills
Experience leading the work of others, demonstrated ability to mentor and train employees
Technologies
POS systems, food safety equipment
Responsibilities
Leads activities of back-of-house and front-of-house staff, provides customer service by guiding and working alongside staff, handles point-of-sale products and pricing, performs administrative duties like placing orders and tracking maintenance, monitors opening/closing and side-work checklists
Seniority
Individual Contributor, supervisory level