Shift Lead | Manhattan

blankstreet

New York💼 Full-time💰 $21–$21🗓 2026-09-28

Core

Lead shift operations and deliver exceptional hospitality for customers in a high-volume cafe environment.

Role type

Shift Lead (Hospitality/Cafe)

Builds

Coffee and matcha products, customer experiences, and store-level operational efficiency.

Domain

Food & Beverage / Cafe

Deliverable

product features

Required skills

Coffee and/or matcha expertise, multi-tasking, team leadership, customer service, operational process adherence, sales growth initiatives

Preferred skills

Weekend/holiday availability, ability to lift 25+ lbs, long-term standing

Technologies

POS systems, recipe management tools

Responsibilities

Craft coffee and matcha products, train new employees on recipes and processes, open and close the store safely, resolve customer issues, lead initiatives to increase foot traffic and sales

Seniority

Entry-level leadership (2+ years experience)

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About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.