Shift Lead | Philadelphia

blankstreet

Philadelphia💼 Full-time💰 $21–$21🗓 2026-09-28

Core

Lead shift operations and deliver exceptional hospitality for customers in a fast-paced cafe environment.

Role type

Shift Lead (Hospitality/Cafe)

Builds

High-quality coffee and matcha products

Domain

Food & Beverage / Cafe

Deliverable

product features

Required skills

Coffee and/or matcha expertise, multi-tasking, interpersonal communication, team leadership, operational process adherence

Preferred skills

Customer service leadership experience, ability to foster team growth, brand ambassadorship

Responsibilities

Craft coffee and matcha products, provide exceptional hospitality, support GM and train new employees, open and close store safely, handle customer issues, lead initiatives to increase foot traffic and sales

Seniority

Individual Contributor, operational leadership

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About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.