Customer Service medewerker
Core
Central point of contact handling order intake and customer inquiries for logistics services supporting Eurofins laboratories in the Benelux.
Role type
Customer Service Representative (Logistics)
Builds
Logistics operations for laboratory sample transport and distribution
Domain
Life Sciences / Logistics
Deliverable
client delivery
Required skills
Order intake, customer communication, complaint handling, process optimization, operational support
Preferred skills
Regional residency, adaptability
Technologies
None stated
Responsibilities
Handle order intake via phone and email, answer customer questions about logistics services, collaborate with planning and commercial teams, support operations/planning when needed, contribute to optimizing logistics processes, handle complaints
Seniority
Individual Contributor
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