Product Owner
Core
Owns the product backlog and roadmap for a ServiceNow-based digital shop platform, translating business requirements into functional solutions for customer registration, checkout, and self-service.
Role type
Senior Product Owner (ServiceNow Platform)
Builds
ServiceNow-based digital shop platform features and integrations
Domain
Enterprise IT Services / Digital Commerce
Deliverable
product features
Required skills
ServiceNow platform expertise, backlog management, roadmap planning, requirement translation, stakeholder collaboration, release management, API integration knowledge, data modeling, security compliance
Preferred skills
CSM and ITSM domain knowledge, CSDM concepts, SAP integration experience, payment service integration
Technologies
ServiceNow, APIs, SAP, Payment Services, CSDM
Responsibilities
Own and maintain product vision, roadmap, and backlog; Prioritize work based on customer value and technical dependencies; Convert business requirements into functional specifications; Define acceptance criteria and release scope; Act as primary interface between business stakeholders and Scrum team; Manage dependencies with external systems; Ensure compliance with regulatory and security requirements
Seniority
Senior, hands-on IC