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Pune, MH, in💼 Full-time🗓 2026-09-11 → 2026-09-25

Core

Owns the product backlog and roadmap for a ServiceNow-based digital shop platform, translating business requirements into functional solutions for customer registration, checkout, and self-service.

Role type

Senior Product Owner (ServiceNow Platform)

Builds

ServiceNow-based digital shop platform features and integrations

Domain

Enterprise IT Services / Digital Commerce

Deliverable

product features

Required skills

ServiceNow platform expertise, backlog management, roadmap planning, requirement translation, stakeholder collaboration, release management, API integration knowledge, data modeling, security compliance

Preferred skills

CSM and ITSM domain knowledge, CSDM concepts, SAP integration experience, payment service integration

Technologies

ServiceNow, APIs, SAP, Payment Services, CSDM

Responsibilities

Own and maintain product vision, roadmap, and backlog; Prioritize work based on customer value and technical dependencies; Convert business requirements into functional specifications; Define acceptance criteria and release scope; Act as primary interface between business stakeholders and Scrum team; Manage dependencies with external systems; Ensure compliance with regulatory and security requirements

Seniority

Senior, hands-on IC

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