Customer Consultant with German and English – Hybrid
Core
Provide excellent customer service and resolve inquiries across email, chat, and phone channels for a global confectionery and food industry leader.
Role type
Customer Consultant (Bilingual)
Builds
Customer support interactions
Domain
Confectionery and food industry
Deliverable
client delivery
Required skills
Fluent German (C1), Fluent English (C1), Problem-solving, Attention to detail, Independent decision-making, Adaptability
Preferred skills
Empathy, Patience, Analytical mindset, Dynamic personality
Responsibilities
Handle customer inquiries via email, chat, and phone; Resolve customer issues efficiently; Manage multiple tasks in a fast-paced environment; Adapt to organizational changes and new processes
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