Telesales Account Manager - Belfast
Core
Retain, develop, and grow an existing portfolio of SME customers by acting as a trusted advisor to maximize the value of Yell's digital marketing solutions.
Role type
Telesales Account Manager
Builds
Yell's digital marketing solutions (30-Page Websites, AI Receptionist, Automated Blog Posting, Review Responses, Smart AI Marketing Manager)
Domain
Digital Marketing / Local Business Services
Deliverable
client delivery
Required skills
selling digital marketing solutions, managing high-volume account portfolios, upselling and cross-selling, analyzing campaign performance, building long-term client relationships, developing account growth plans
Preferred skills
understanding of online advertising solutions, translating complex digital concepts, continuous learning of digital trends
Technologies
CRM systems
Responsibilities
Manage and grow a portfolio of existing customers to meet retention and revenue targets; Identify opportunities to upsell and cross-sell digital marketing solutions; Conduct regular account reviews to analyze performance and recommend strategies; Build strong, long-term relationships with clients; Develop clear account growth plans to increase customer spend; Maintain accurate pipeline and customer activity in CRM systems.
Seniority
Individual Contributor