Project Manager
Core
Client advocate and laboratory liaison guiding successful, on-time completion of client projects from initial contact through final deliverables and invoicing.
Role type
Project Manager (Client Services)
Builds
Client project deliverables and reports
Domain
Environmental testing and laboratory operations
Deliverable
client delivery
Required skills
project management, client relationship management, data reporting, invoicing, regulatory knowledge (NPDES, SW-846), LIMS usage, change order management, proactive communication
Preferred skills
environmental science background, project management assistant experience
Technologies
LIMS
Responsibilities
Act as main point of contact for dedicated client portfolio; aid clients with project setup including quotes, supply orders, and sample receipt; foster collaborative relationships with clients, lab operations, and sales; act as client liaison to lab to ensure TAT deadlines are met; monitor project status and provide regular updates; review project data and invoicing for accuracy before sending final reports; participate in client meetings; document and execute client requests including bottle orders and tracking samples.
Seniority
Junior to Mid-level IC