Schichtleitung Rezeption (m/w/d)
Core
Manage front desk operations including check-in/out, reservations, billing, and guest relations for international guests at a luxury boutique hotel.
Role type
Front Office Manager (Shift Leader)
Builds
Guest services and hotel operations
Domain
Hospitality / Luxury Hotel
Deliverable
client delivery
Required skills
Reservation management, billing processing, guest relations, concierge services, cross-departmental communication, German (fluent), English (fluent)
Preferred skills
Luxury hotel experience, additional foreign languages, driver's license
Responsibilities
Handle check-in and check-out procedures, manage reservations and billing, provide personalized guest care and concierge services, ensure smooth communication with all departments
Seniority
Mid-level, hands-on management
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