Brænder du for kundeservice, fødevarekvalitet og den gode kundeoplevelse?
Core
Providing professional, solution-oriented customer service and order processing for a food safety and laboratory testing company.
Role type
Customer Service Associate
Builds
Customer service operations, order management, and data quality for food safety and laboratory clients
Domain
Food safety, laboratory testing, and agro-science
Deliverable
client delivery
Required skills
Customer relationship management, CRM system proficiency, administrative coordination, data quality assurance, problem-solving, written and verbal communication
Preferred skills
Experience in customer service, sales, support, or laboratory industry, basic English skills, interest in digital tools
Responsibilities
Handling and following up on customer inquiries, order processing and case management in CRM systems, coordinating with customers and laboratories, maintaining customer data, contributing to daily service operations
Seniority
Individual Contributor