Assistant Manager
Core
No. 2 in the management team supporting the General Manager in driving the success of a busy, food-led pub.
Role type
Assistant Manager (Hospitality)
Builds
A welcoming, family-friendly Pub & Grill with strong service scores and repeat business.
Domain
Hospitality / Pub & Grill
Required skills
Hospitality leadership, shift ownership, team coaching and motivation, customer experience management, sales and performance driving, operational standards enforcement, adaptability under pressure, hands-on operational approach.
Preferred skills
Ambition to progress, genuine passion for hospitality, ability to build community relationships, energy and motivation.
Technologies
N/A
Responsibilities
Lead from the front to set service standards, support the General Manager with day-to-day operations, take ownership of shifts in the GM's absence, coach and develop team members, drive sales and performance, maintain high standards of service, food, cleanliness, and safety, build strong customer relationships.
Seniority
Mid-level management, hands-on IC