Senior Merchant Account Manager (F&B)
Core
Drive growth for GrabFood by building partnerships with F&B merchants, increasing their profitability, GMV, and delivery volumes across Grab's ecosystem.
Role type
Senior Account Manager (F&B)
Builds
Merchant sales growth and operational strategies for GrabFood, GrabExpress, GrabPay, and GrabAds
Domain
Food & Beverage (F&B) / Superapp / Southeast Asia
Deliverable
client delivery
Required skills
Account management, Business development, Data analysis, Strategic planning, Relationship management, Cross-functional collaboration
Preferred skills
None stated
Technologies
None stated
Responsibilities
Build and maintain strong relationships with existing and potential merchants; Manage a portfolio of accounts focusing on profitability and volume; Develop and execute business strategies to grow merchant sales; Analyze merchant performance data to optimize growth; Address merchant feedback and resolve concerns; Collaborate with internal teams for customized reporting and product enhancements
Seniority
Senior, hands-on IC
