Assistant Restaurant Manager
Core
Launch and operate Lana Lusa, an all-day restaurant at Delano London, delivering warm, intuitive service from breakfast through dinner.
Role type
Assistant Restaurant Manager (pre-opening)
Builds
Lana Lusa restaurant operations and guest experiences
Domain
Luxury hospitality / Fine dining
Deliverable
product features
Required skills
Restaurant supervisory experience, shift leadership, team coaching, reservation management, operational administration, commercial awareness, POS proficiency, service recovery
Preferred skills
Pre-opening experience, natural host presence, commercial acumen, flexibility for varied shifts
Technologies
POS systems, reservation systems, rota management software
Responsibilities
Lead shifts and coordinate team deployment, coach staff on service standards and menu knowledge, manage reservations and table allocation, monitor operating indicators like average spend and labour productivity, handle complaints and service recovery, support recruitment and training of opening teams
Seniority
Mid-level, hands-on IC