Account Manager Binnendienst - Telematics
Core
Managing and growing a dedicated customer portfolio for fleet and asset tracking solutions, focusing on commercial growth, retention, and upselling.
Role type
Account Manager (Binnendienst)
Builds
Fleet management and telematics services for commercial clients
Domain
Logistics, Fleet Management, Telematics
Deliverable
client delivery
Required skills
Portfolio management, commercial negotiation, customer relationship management, churn reduction, upselling/cross-selling, market analysis, risk management
Preferred skills
Interest in sustainability and innovation, passion for sales, self-driven work attitude
Technologies
Fleet tracking systems, dashcams, asset tracking software
Responsibilities
Manage and grow own customer portfolio, conduct commercial conversations via phone or email, lead offer processes and contract negotiations, advise customers on products and identify upsell opportunities, analyze customer needs and market trends, proactively identify and mitigate customer loss risks, collaborate with colleagues to optimize customer service
Seniority
Individual Contributor