Group Reservations Coordinator
Core
Coordinate group room reservations, blocks, and special requests for luxury hotel groups from confirmation through arrival.
Role type
Group Reservations Coordinator
Builds
Group room blocks and reservation details for luxury hospitality clients
Domain
Luxury Hospitality / Hotel Operations
Deliverable
product features
Required skills
Group reservation management, Opera Property Manager, GroupMax, room inventory balancing, attrition monitoring, contract review, billing coordination
Preferred skills
Luxury hotel experience, Microsoft Excel, GroupMax
Technologies
Opera Property Manager, GroupMax, Microsoft Office
Responsibilities
Act as primary reservations contact for Group Conveners; Monitor group pickup, booking pace, and attrition; Process and maintain group rooming lists; Coordinate billing instructions with Conference Services; Communicate VIPs and special requests to departments
Seniority
Mid-level, hands-on IC