Groups Reservations Executive
Core
Execute group hotel room reservations and manage booking records for high-demand periods while maintaining luxury service standards.
Role type
Group Reservations Executive
Builds
Group room blocks and rate codes for hotel guests
Domain
Luxury hospitality / Hotel operations
Deliverable
product features
Required skills
Opera Cloud, MS Excel, group booking management, rate and inventory accuracy, deposit and billing processing, multi-tasking under pressure
Preferred skills
Luxury sector knowledge, LQA/Forbes 5* standards experience
Technologies
Opera Cloud, MS Office
Responsibilities
Process group reservations and maintain booking/credit records; Coordinate room blocks and rate codes with Sales and Events; Liaise with Revenue Management for rate accuracy; Handle client communications and deposit/billing arrangements; Assist with transient enquiries and operational reports.
Seniority
Individual Contributor