Customer Service (Chinese)_HLL
Core
Manage client orders, track progress, and handle inquiries for SGS Vietnam's testing and inspection services.
Role type
Customer Service Representative (Chinese)
Builds
Order status updates, client communications, and payment tracking for testing/inspection projects
Domain
Testing, Inspection, and Certification (Quality Assurance)
Deliverable
client delivery
Required skills
Chinese language proficiency, order tracking, client communication, document management, payment verification
Preferred skills
Office skills, summary reporting
Responsibilities
Receive and check samples, register job numbers, prepare and send commercial documents (SO/PI), track order progress, clarify KAM program details, handle client queries, check payment status, scan and record files
Seniority
Entry-level
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