Senior Manager, O2C Processes & Project
Core
Design and optimize Order to Cash (O2C) processes, create SOPs, and manage project rollouts for foodpanda's global markets.
Role type
Senior Manager, O2C Processes & Project
Builds
O2C process blueprints, revenue stream initiatives, and system rollouts for foodpanda
Domain
Food delivery / Finance Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
O2C process management, project/product management, accounting principles, regulatory compliance, system design (agnostic), UAT coordination, financial triage, process improvement, stakeholder collaboration, documentation
Preferred skills
Salesforce, SAP, SQL, Google Studio, BI tools, MS Excel, computerized accounting systems
Technologies
Salesforce, SAP, SQL, Google Studio, MS Office
Responsibilities
Create and update Standard Operating Procedures (SOPs) and detailed task plans; Establish new revenue streams with commercial teams; Support O2C process blueprint and act as gatekeeper for process changes; Collaborate with Product Deployment for UAT and go-lives; Triage billing bug and enhancement tickets; Execute testing and consult on system/process roll-outs; Explore workstreams for continuous improvement; Foster collaboration with local and regional finance teams; Manage ad-hoc financial tasks and initiatives
Seniority
Senior, hands-on IC