Billing Associate (12-month FTC)
Core
Manage day-to-day billing operations, customer onboarding, and shipping billing calculations for a global commerce platform.
Role type
Billing Associate (Contractor)
Builds
Billing workflows and customer onboarding processes for merchants using Swap's agentic commerce infrastructure.
Domain
Fintech / Global Commerce / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Billing operations, Accounts Receivable, Excel proficiency, numerical analysis, discrepancy investigation, process improvement, automation adoption, data reconciliation, system testing, stakeholder coordination
Preferred skills
Transactional or usage-based billing experience, AI/automation interest in finance, strategic thinking, hands-on operational execution
Technologies
Excel, billing systems, automation tools, AI-driven workflows
Responsibilities
Manage Finance onboarding for new customers including billing setup and Direct Debit mandates; Support customer termination and churn processes including fee calculations; Perform first-invoice reviews and investigate billing discrepancies; Prepare and review Shipping billing calculations; Perform billing reconciliations and maintain accurate records; Support implementation and testing of new billing tools; Support adoption of automation and AI-driven workflows; Provide general Billing and Credit Control support.
Seniority
Mid-level, hands-on operator
