Technicien informatique, niveau 2, Support TI, Technologie de l’information.
Core
Provides Level 2 IT support, ensuring hardware/software availability, performance, and infrastructure maintenance for a construction and real estate firm.
Role type
Level 2 IT Technician (Support)
Builds
IT infrastructure, user workstations, conference rooms, and immersive dome systems
Domain
Construction and Real Estate
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows Desktop/Server administration, Microsoft 365, Azure, Apple/MacOS/iOS environment, video conferencing systems (Teams Room, Poly, Yealink, Clickshare, Yodeck), Autodesk, Salesforce, Procore, DocuSign, Adobe Cloud
Preferred skills
French/English bilingualism
Responsibilities
Provide first-line technical support for hardware, software, and network issues; configure and install workstations, printers, and peripherals; manage equipment validation for onboarding/offboarding; maintain IT asset inventory; produce documentation and user guides; support conference rooms and immersive dome equipment; travel to construction sites as needed.
Seniority
Mid-level, hands-on IC