Manager Expérience Clients F/H
Core
Manage sales and cash register teams to deliver a seamless omnichannel customer experience for professional clients in the food distribution sector.
Role type
Manager, Client Experience (Sales & Operations)
Builds
Sales performance, customer journey, and team capabilities for professional food distributors
Domain
Food distribution / B2B retail
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team management, sales performance analysis, commercial strategy, stakeholder relationship building, operational organization, digital tool proficiency (CRM), office software
Preferred skills
Experience in B2B or B2C environments, passion for gastronomy and local terroir culture, physical stamina for handling heavy loads and machinery
Responsibilities
Analyze sales performance indicators and implement action plans, develop sales revenue and meet economic targets, coach teams on sales techniques and commercial postures, manage a multidisciplinary team including sales and cash registers, ensure smooth omnichannel customer experience
Seniority
Manager, 2+ years experience