Guest Service Assistant - Reception
Core
Deliver an amazing first impression and ensure guests want to return by managing check-ins, check-outs, and providing support during their stay at a busy airport hotel.
Role type
Guest Service Assistant (Hotel Receptionist)
Builds
Guest experiences for international travelers, business travelers, families, and holidaymakers
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Hotel reception experience, welcoming customer service, telephone etiquette, basic computer administration, ability to serve alcohol
Preferred skills
Flexibility with midweek, weekend, early, and late shifts
Responsibilities
Check guests in and out, answer guest questions, support guests during their stay, handle light admin, assist with food orders and other ad-hoc tasks
Seniority
Entry-level, part-time
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