Learning Support Officer (French Speaker) | HR Shared Services
Core
Provides comprehensive administrative support for the effective delivery of training and learning programs, focusing on client satisfaction and KPI reporting.
Role type
Administrative Support Specialist (Learning & Development)
Builds
Training programs and learning activities
Domain
Banking / Human Resources
Deliverable
product features
Required skills
Administrative coordination, Scheduling, Materials preparation, Participant communications, KPI monitoring and reporting, Database management, Data analysis for continuous improvement
Preferred skills
Prior experience in administrative support, Strong interest in Learning and Development
Technologies
Databases
Responsibilities
Coordinate administrative tasks for training programs, Collaborate with internal stakeholders to support learning program delivery, Monitor and report on training KPIs, Maintain accurate records of training activities and participant progress
Seniority
Individual Contributor, Entry to Mid-level
