Outlet Manager - Pan Asian
Core
Manage overall operations of a Pan Asian F&B outlet in a luxury hotel, ensuring high service standards and staff professionalism.
Role type
Outlet Manager (Food & Beverage)
Builds
F&B outlet operations for luxury hotel guests
Domain
Luxury Hospitality / Food & Beverage
Deliverable
product features
Required skills
Staff supervision and motivation, Training program development, Day-to-day operations management, Service recovery, Quality control, Inventory and stock control, Scheduling and labor cost management, Performance monitoring, Hygiene and cleanliness standards enforcement, Guest database management
Preferred skills
Creativity, Passion for food, Attention to detail, Reliability, Strong work ethic, Ability to follow instructions and take initiative
Responsibilities
Motivate, discipline, direct and supervise all outlet employees; Develop and maintain training programs; Manage day-to-day operations; Handle complaints and service recovery; Inspect food & beverage quality; Follow accounting procedures; Conduct staff meetings and performance checks; Schedule employees within budgeted labor costs; Control stock of equipment; Monitor staff appearance and professionalism.
Seniority
Mid-level management, hands-on operational leadership