Director, HR Service Delivery Technology

Sunnyvale, CA, us💼 Full-time🗓 2026-09-02 → 2026-09-26

Core

Lead product strategy and roadmap for HR Service Delivery technologies using ServiceNow HRSD, AI, and automation to enhance employee experiences across the lifecycle.

Role type

Director, HR Service Delivery Technology (Product Leadership)

Builds

Scalable, intelligent HR service experiences via ServiceNow HRSD, AI assistants, and workflow automation

Domain

Human Resources / Enterprise Software / AI

Deliverable

product features

Required skills

Product strategy, ServiceNow HRSD expertise, AI innovation, stakeholder management, team leadership, change management, data analytics

Preferred skills

Workday integration, Generative AI, Agile methodologies, regulated industry experience

Technologies

ServiceNow, ServiceNow HRSD, Generative AI, Workday

Responsibilities

Own HR Service Delivery product vision and roadmap; Lead evolution of employee self-service and AI capabilities; Optimize HR service operations and automation; Manage product governance and delivery; Drive adoption and continuous improvement via data analytics; Lead and develop HR technology teams

Seniority

Director, strategic leadership with hands-on product ownership

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About Intuitive

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.