Embedded Crisis Response Technology Analyst
Core
Operate and configure crisis response systems (Everbridge VCC, Veoci) to deliver actionable intelligence and strategic advice to decision-makers across the USA, UK, and APAC.
Role type
Senior IC operations analyst (crisis response technology)
Builds
Emergency alert programs, crisis response workflows, and intelligence delivery systems
Domain
Security operations / Crisis management / Intelligence
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
System configuration, SOP authoring, requirements documentation, cross-functional coordination, data quality validation, workflow orchestration, stakeholder communication
Preferred skills
Project management, Wrike, AI-assisted workflows, training material development
Technologies
Everbridge Visual Command Center (VCC), Veoci, Wrike
Responsibilities
Manage emergency alert program configuration and procedures; Serve as super-user for crisis response tools; Author and improve standard operating procedures; Operationalize new technology for the analyst team; Own technology enhancement projects end-to-end; Coordinate with vendors and internal teams; Triage and resolve system issues; Validate data integrity before enhancements.
Seniority
Senior, hands-on IC
