IN-Senior Consultant_ Emergency Response Support System Expert_ Cities_Advisory _ Gurgaon
Core
Design, implement, and support emergency call systems (112/CAD) for government and public sector clients to manage high-volume calls and integrate with dispatch/GIS systems.
Role type
Senior IC emergency response systems consultant
Builds
Emergency call systems, Integrated Command and Control Centers, CAD integrations
Domain
Government & Public Sector / Emergency Response Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Emergency Response Support System (ERSS) expertise, Integrated Command and Control Centers experience, Computer Aided Dispatch (CAD) systems, call centre applications, system integration, troubleshooting, data analysis, stakeholder management, project scope management
Preferred skills
Law enforcement agency collaboration, smart city solutions, IT/Workflow/ERP applications
Technologies
112 systems, CAD, GIS, emergency call systems
Responsibilities
Design and implement emergency call systems for high-volume call handling, provide technical support and troubleshooting for 112 systems, analyze call data and system performance metrics, prepare and present reports on system performance and incident handling, manage project milestones and deliverables, communicate with stakeholders on ongoing basis
Seniority
Senior, hands-on IC