Order Operations Administrator
Core
Process new and renewal sales orders, validate pricing details, execute fulfillment across multiple systems, and manage the Order to Cash process for a global commodities price reporting agency.
Role type
Order Operations Administrator (IC)
Builds
Contracted orders, fulfillment executions, and data integrity within CRM and fulfillment systems for global commodities markets.
Domain
Commodities trading, price reporting, and B2B order management.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Order management, Salesforce proficiency, data validation, contract compliance checks, exchange data auditing, SLA adherence, system troubleshooting, data enrichment.
Preferred skills
B2B business experience, flexible working, open-mindedness, curiosity, resilience.
Technologies
Salesforce, CRM systems, fulfillment systems, MS Office.
Responsibilities
Process new and renewal sales orders including activation and fulfillment; manage cancellations and Return Authorizations (RA) and engage finance; perform contract checks to confirm data compliance; conduct exchange data audits and provide client honesty statements; ensure data integrity across CRM and fulfillment systems; update and enrich accounts, opportunities, leads, and contracts; provide visibility on pipeline, revenue, and contract reporting; correct discrepancies to retain information integrity; maintain defined SLAs.
Seniority
Individual Contributor, operational execution level.