Technicien Support Informatique F/H
Core
Provide Level 1 IT support to end-users and clients of a medical software publisher, handling incidents, requests, and workstation maintenance.
Role type
Level 1 IT Support Technician
Builds
IT support services for medical software clients
Domain
Healthcare IT / Medical Software
Deliverable
client delivery
Required skills
IT support, system administration, network basics, Windows environment, troubleshooting, user training
Preferred skills
Medical software experience, adaptability, quick learning
Responsibilities
Install, configure, and maintain workstations and software; diagnose and resolve incidents and requests; assist users with medical environment constraints; participate in tool and procedure improvement; collaborate with internal client teams
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