RECEPTIONNISTE CDD 5 mois - La Maison des Têtes
Core
Front-of-house receptionist managing guest arrivals/departures, reservations, and concierge services for a luxury hotel.
Role type
Receptionist
Builds
Guest experiences and operational flow for a 5-star Relais & Châteaux hotel
Domain
Hospitality / Luxury Hotel
Deliverable
client delivery
Required skills
Reservation management, check-in/check-out procedures, concierge services, billing and payment processing, inventory management, basic housekeeping oversight
Preferred skills
English (fluent), German (basic knowledge)
Technologies
Hotel management systems (PMS)
Responsibilities
Greet guests and facilitate their stay, manage room reservations and availability, handle incoming calls and emails, process payments and invoices, coordinate with housekeeping and restaurant teams, monitor room occupancy rates
Seniority
Entry to Mid-level
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