chef(fe) de reception
Core
Front office manager responsible for leading the reception team, managing group/corporate reservations, and driving hotel revenue.
Role type
Front Office Manager
Builds
Guest experiences and operational efficiency for an ibis Styles hotel
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Team leadership, reservation management, revenue generation, conflict resolution, multi-tasking, sales
Preferred skills
Prior management experience, knowledge of Accor/ibis systems, second language proficiency
Technologies
Hotel management systems (PMS)
Responsibilities
Supervise and motivate the reception team, manage group and corporate bookings, monitor occupancy and rates, handle guest complaints diplomatically, coordinate between departments, drive commercial revenue
Seniority
Mid-level manager
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