Senior Director, Portfolio Naming
Core
Lead the evolution of ServiceNow's portfolio naming capability to establish strategy, governance, and operating models that create a coherent, customer-centric naming ecosystem.
Role type
Senior Director, Portfolio Strategy & Naming Operations
Builds
Scalable enterprise naming governance, tooling, and operating models for ServiceNow's product portfolio
Domain
Enterprise Software / SaaS / Portfolio Strategy
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Portfolio strategy, brand architecture, organizational design, executive stakeholder management, strategic systems thinking, process scalability, cross-functional influence, product roadmap understanding, commercial positioning
Preferred skills
AI strategy integration, automation implementation, center of excellence building, creative naming principles
Technologies
AI, automation, workflow technology, governance tooling
Responsibilities
Define long-term naming vision and principles; build scalable governance and operating models; partner with Product, Marketing, and Brand to shape naming early; lead high-impact strategic initiatives; build and lead a high-performing team; evangelize naming as a strategic business capability
Seniority
Senior Director, strategic leadership & team building
