Réceptionniste Tournant (H/F/X)
Core
Front office receptionist responsible for guest check-in/out, reservations, billing, and upselling services at a Novotel hotel.
Role type
Front office receptionist
Builds
Guest check-in/out processes, reservation management, billing, and upsell opportunities
Domain
Hospitality / Hotel Front Office
Deliverable
product features
Required skills
Guest relations, reservation management, billing and cash handling, upselling, multilingual communication, administrative procedures
Preferred skills
OPERA Cloud, ACCOR environment, Windows environment
Technologies
OPERA Cloud, Windows
Responsibilities
Greet guests and manage check-in/out, handle reservations and billing, promote hotel services and loyalty programs, manage cash float, ensure room availability and information accuracy
Seniority
Entry-level to Mid-level, hands-on IC
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