IRM Technology Consultant
Core
Design and deliver ServiceNow Integrated Risk Management (IRM) solutions to help customers manage risk, compliance, resilience, and audit processes.
Role type
Senior IC Technical Consultant (GRC/IRM)
Builds
Scalable IRM configurations and implementations for enterprise risk and compliance programs
Domain
GRC (Governance, Risk, and Compliance) / Enterprise Risk Management / ServiceNow Platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow platform configuration, GRC process analysis, solution design, requirement translation, stakeholder management, project lifecycle management, data modeling, workflow design, integration support, testing and validation
Preferred skills
ServiceNow CSA certification, ServiceNow CIS-IRM certification, GRC framework knowledge (NIST CSF, ISO 27001, COBIT), API and data management concepts, Agile methodologies
Technologies
ServiceNow IRM, NIST CSF, ISO 27001, COBIT, CMDB, third-party risk feeds
Responsibilities
Lead customer workshops to gather requirements for Risk, Compliance, BCM, TPRM, Audit, and Privacy; Design and configure IRM solutions aligned with ServiceNow best practices; Translate business requirements into functional and technical specifications; Support implementation activities including data model design, workflows, and integrations; Conduct solution demonstrations, UAT, and enablement sessions; Identify risks and roadblocks in implementations; Contribute to reusable assets and documentation
Seniority
Senior, hands-on IC
