Werkstudent Partner Management (m/w/d)
Core
Support marketplace sellers and analyze operational processes for an e-commerce pharmacy platform.
Role type
Junior operational support specialist (e-commerce)
Builds
Marketplace seller support workflows and process documentation
Domain
E-commerce / Online Pharmacy
Deliverable
dashboards & analysis
Required skills
Ticket triage, process analysis, documentation, Jira, Excel, data synchronization analysis
Preferred skills
E-commerce interest, structured work, stakeholder preparation
Technologies
Jira, Miracle, Excel
Responsibilities
Handle and resolve standardized seller support tickets, analyze product data and marketplace process issues, document synchronization problems, prepare complex cases for internal experts, identify recurring themes to improve processes.
Seniority
Student (Werkstudent), part-time
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