Leader - Manager Candidate for Operation Improvement (Product/Service Screening Division) - Commerce Quality Management Department, Operations Supervisory Department(C&M)
Core
Conducting product and service screening, operational efficiency standardization, and patrolling to ensure a safe shopping environment on Rakuten Ichiba.
Role type
Manager candidate for operations improvement and quality management
Builds
Screening operations for diverse products (pharmaceuticals, alcohol, branded goods) and services (home delivery, PCR kits) on Rakuten Ichiba
Domain
E-commerce platform operations and compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
business process improvement, quality improvement, logical thinking, problem-solving, communication, writing, PC skills (Excel, PowerPoint)
Preferred skills
project leadership, project management, sales operations, knowledge of product/service sector laws (Pharmaceuticals and Medical Devices Act, Liquor Tax Act, Secondhand Articles Dealer Act), manufacturing/wholesale/retail experience
Technologies
Excel, PowerPoint
Responsibilities
Conducting various screenings for products and services, improving and standardizing operational processes, reviewing screening criteria, patrolling for unauthorized listings
Seniority
Manager candidate, mid-career focus