Account Manager (Remote)
Core
Engage clients, bid effectively on RFPs, and support existing accounts to win new business in the traditional market research space.
Role type
Account Manager (Sales & Client Relations)
Builds
Market research projects and strategic sales communications for healthcare and life sciences clients
Domain
Healthcare market research
Deliverable
client delivery
Required skills
bidding process management, contract management, up-sell/cross-sell, client relationship building, proposal development, sample design consulting, project execution coordination, difficult client issue resolution, vendor collaboration, liaison between sales and project teams
Preferred skills
healthcare market research experience, multi-tasking, problem solving, presentation skills
Responsibilities
Own the bidding process for projects including understanding costs and feasibility; manage contracts and identify up-sell/cross-sell opportunities; organize client kick-off calls and deliver strategic sales communications; consult clients on sample design and adapt research approaches; coordinate with internal teams to execute project specifications; resolve difficult client issues diplomatically; collaborate with partners and vendors for seamless execution; act as liaison between Sales and Project Managers; support onsite client visits with light travel
Seniority
Entry-level, no prior professional experience required