Técnico de Pós-Venda Automóvel (M/F/D)
Core
Manage post-sales operations, resolve customer complaints, and coordinate with external service providers to ensure quality procedures and client satisfaction.
Role type
Operations Manager (Automotive Post-Sales)
Builds
Customer service workflows and external service coordination for used car sales
Domain
Automotive / Used Car Sales
Deliverable
client delivery
Required skills
Automotive mechanics knowledge, independent problem solving, proactive process management, supplier coordination
Preferred skills
1 year experience as automotive mechanic or parts estimator, English language knowledge
Responsibilities
Resolve and follow up on incidents and complaints, establish and maintain contact with external service suppliers (workshops, experts, entities), manage operational processes independently
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